1flix Privacy Policy — How Your Data Is Protected

1. Introduction

Welcome to 1flix. We believe the foundation of a trustworthy gaming platform is not just great games or fast payments — it is complete honesty and accountability when it comes to members' personal data. This Privacy Policy explains how 1flix collects your data, why we collect it, how long we retain it, and how it is kept secure.

This policy applies to the https://1flix.biz website and all associated services. By creating an account or using our services, you are considered to have agreed to the terms of this Privacy Policy. Please read the full policy carefully before registering.

2. What Data We Collect

1flix collects two types of data — information you provide directly, and data generated automatically as you use the platform.

No data beyond the list above is collected — in particular, sensitive information such as religion, political views, or medical history is never requested or collected.

3. How Data Is Collected

1flix collects your information in the following ways:

• Registration Form: Information you provide when creating your account.
• KYC verification: Documents submitted for identity verification.
• Transaction Processing: Payment details automatically recorded during deposit and withdrawal transactions.
• Gaming Activity: Logs of betting activity, gameplay, and navigation on the platform.
• Support Contact: Information you provide via live chat or email.
• Automated Technologies: Usage information collected through cookies, web beacons, and log files.

4. How Data Is Used

1flix uses your data solely for the purposes listed below — never beyond them:

• Account management: To create and manage your profile and ensure its security.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Fraud Prevention: To detect suspicious activity and ensure compliance with anti-money laundering policies.
• Legal obligations: To meet regulatory requirements.
• Service Improvement: To improve platform performance and enhance the user experience.
• Relevant Communications: To send important account notifications and promotional offers.
• Responsible Gaming: To monitor unusual betting patterns and provide assistance where needed.

1flix does not use your data for profiling or automated decision-making that could adversely affect your rights.

5. Data Sharing Policy

1flix never sells your personal data to third parties. However, certain information may need to be shared with specific parties in the limited circumstances outlined below:

• Payment Provider: Only the information necessary to process transactions with mobile banking partners such as bKash, Nagad, and Rocket.
• Identity Verification Provider: Approved third parties for document verification as part of the KYC process.
• Technology Service Provider: Those who assist in managing the technical infrastructure of our platform and are bound by strict confidentiality agreements.
• Legal authorities: When required by court order or legal obligation, upon request from a government authority.
• Fraud Prevention Agency: For the prevention of money laundering and cybercrime.

6. Cookie Policy

The 1flix website uses cookies — small text files stored in your browser. Cookies help us deliver a smoother, more personalised experience.

• Essential cookies: Required for the site to function properly. These cannot be disabled.
• Functional cookies: Helps remember your language preference and login status.
• Analytics Cookies: Used to understand which sections of the platform are most frequently visited.
• Security Cookies: Prevents fraudulent login attempts and CSRF attacks.

You can disable non-essential cookies through your browser settings. Note that disabling certain cookies may limit some platform features. 1flix does not use advertising or cross-site tracking cookies.

7. Data Security Measures

1flix uses industry-leading technology to keep your data secure. The core components of our security framework are:

• SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Additional verification for account login and large withdrawals.
• Data Masking: Financial and identity information is partially masked on the dashboard.
• Firewall & IDS: Detects and blocks unauthorized access at the network level.
• Regular Security Audits: Regular vulnerability assessments conducted by third-party security experts.
• Limited Access Policy: Staff are granted access only to the data necessary for their role.
• Encrypted storage: All sensitive data stored in the database is encrypted.

8. Data Retention Period

1flix does not retain data beyond what is necessary. Retention periods by data type are as follows:

• Account information: For the duration of account activity and 5 years after closure (as required by law).
• Financial transactions: 7 years (in compliance with anti-money laundering laws).
• KYC documents: 5 years after account closure.
• Support Contact: 3 years.
• Log Files & Technical Data: 1 year.
• Cookie Information: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Upon expiry, data is securely deleted or disposed of in a way that makes recovery impossible.

9. Your Rights

As a 1flix member, you have the following rights regarding your own data: