Gaming should be fun, not stressful. At 1flix, we believe every member should know their limits and enjoy playing with a clear head. We're with you every step of the way.
Please Note: Responsible gaming isn't just a policy — it's at the heart of 1flix's values. Our support team is always on hand for any concerns you may have.
Responsible gaming means enjoying gaming as a form of entertainment — not as a source of income or an escape from stress. At 1flix, we firmly believe every member deserves a safe, healthy, and enjoyable gaming experience. Our responsible gaming policy puts every member's mental wellbeing and financial security first.
Online gaming is growing fast in Bangladesh. But like any form of entertainment, it can sometimes become a problem when taken too far. 1flix is committed to keeping its members informed and providing the tools and support needed to ensure gaming always stays enjoyable.
The 1flix responsible gaming program is built on a few core principles. First, gaming should always be for entertainment — never to chase losses. Second, play within your budget — never wager more than you can afford. Third, be mindful of your time — keep track of how long you've been playing.
To promote responsible gaming at 1flix, we provide members with a range of tools and features — from setting deposit limits to taking voluntary breaks. You stay in control, always.
Sometimes we don't realize gaming is becoming a problem until it's already affecting us. If you notice any of the warning signs below, it's time to take action. 1flix wants all its members to stay aware of these signs and never hesitate to seek support when needed.
Responsible gaming isn't just about playing less — it's about playing mindfully. Regularly reflect on how gaming is affecting your mood, finances, and relationships.
Financial discipline is a cornerstone of responsible gaming at 1flix. Before you play, ask yourself: how much can I afford to lose? Set that amount and stick to it. Gaming should never come at the expense of everyday expenses, savings, or your family's financial needs.
Placing more bets to recover losses creates a dangerous cycle. Use 1flix's responsible gaming tools to set deposit and betting limits — and keep yourself out of that cycle.
Responsible gaming isn't just about you — it's about your family and loved ones too. 1flix strictly prohibits anyone under 18 from using the platform. If there are children or teenagers in your household, make sure they cannot access your account.
Is gaming affecting your relationships with family? Are the people close to you expressing concern? Ask yourself these questions regularly. If you need support, reach out to us — we're here to help, not to judge.
Gaming addiction is a recognized mental health condition. It's not a sign of weakness — seeking help takes courage. At 1flix, we place our members' mental wellbeing above the enjoyment of gaming itself.
If you feel you've crossed the line with responsible gaming, take action today. Activate self-exclusion, reach out to our support team, or seek help from a professional counsellor. Remember — 1flix is always committed to your wellbeing.
How healthy are your gaming habits?
Know where you stand and stay aware.
If something feels wrong, don't wait. Our support team is available 24/7.
Protection Tools
These tools are in your hands — enable them anytime from your account settings.
Set a daily, weekly, or monthly deposit limit. Once set, limits can only be lowered — increasing a limit requires a 24-hour waiting period.
Set a maximum stake per bet or a total betting limit over a defined period. One of the most effective ways to keep gaming responsible.
Set up automatic alerts after a set period of play. A reminder like "You've been playing for 2 hours" helps keep you aware.
Take a temporary break of 24 hours up to 6 weeks. Your account will be locked and no betting will be possible during this period.
Exclude yourself completely for anywhere between 6 months and 5 years. Your account cannot be reactivated during this period.
View detailed reports on your betting history, win/loss ratio, and time spent. Make informed decisions.
How to Use
Log in to your 1flix account and click the profile icon in the top right corner.
Select the "Responsible Gaming" option from the profile menu.
Deposit limits, betting limits, cooling-off periods, or self-exclusion — choose what works best for you.
Enter the amount or duration and confirm. The limit will take effect immediately.
If you run into any issues or need assistance, our support team is always ready to help.
Frequently Asked Questions
Our Commitment
Strictly prohibited for anyone under 18. Rigorous KYC verification is in place.
If signs of addiction appear, help is proactively offered.
Overspending is prevented through budget tools and limit-setting features.
All responsible gaming information is kept strictly confidential.
Important: Gaming is never a guaranteed source of income. Every bet can be won or lost. Only wager money that you can afford to lose without it affecting your daily life.